Terms & Conditions. Privacy, Shipping, Refunds & Returns.

Don’t you just love a claws or two?

Terms and conditions

Welcome to our online store.

jacintapreston.com provides online services to you subject to the following conditions. If you visit or shop on this website you accept and agree to these conditions. We want you to be happy so please read them carefully and contact us with any questions.


By accessing the website, you warrant and represent to the website owners that you are legally entitled to do so and make use of the information made available to you via the website.


We respect your private information (name, address, and email address required to transact with us). We will not share your personal details with a third party outside of jacintapreston.com online store, except for the purposes of fulfilling your order.

NAB Secure Transactions


When you shop with jacintapreston.com your credit card details are not held on this site. jacintapreston.com uses NAB Transact to complete all transactions. Credit card details are encrypted for your protection using Secure Socket Layer (SSL) technology. and posted directly to NAB’s secure payment system.

Electronic Communications

When you visit this website or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on our site. You agree that all agreements, notices, disclosures, invoices, and other communications that we provide to you electronically, satisfy any legal requirement that such communications be in writing.

Site Policies

Please review our other policies, such as Shipping and Returns policy, posted on this site. These policies also govern your visit to jacintapreston.com. We reserve the right to make changes to our site, policies, and these Terms & Conditions of Use at any time without notice. If any of these conditions shall be deemed invalid or unenforceable, that condition shall not affect the validity and enforceability of the remaining condition.

Applicable Law

All purchases made from this website under these terms and conditions are subject to the laws of New South Wales, Australia.

External Links

External links may be provided for your convenience, but they are beyond the control of the jacintapreston.com website owner and no representation is made as to the content. Use or reliance on any external links and the content provided is at your own risk.

Disclaimer of Liability

jacintapreston.com shall not be responsible for, and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever, which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

The jacintapreston.com trademarks, names, logos are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting license or right to use any trademark without the prior written permission of the website owner.


jacintapreston.com makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.


Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only, and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Returns & Refunds

What if you change your mind?

We want you to love what you buy, but in the event that you are not delighted we will happily accept a return within 7 days. All goods to be returned, including ‘change of mind’ & ‘faulty goods’, will require acceptance from jacintapreston.com before return. Please email shop@jacintapreston.com or call 02 94101154 for a Return Number.

Goods must be returned unused, in the original packaging and with a copy of the receipt of purchase. We will refund 100% of the price you paid, minus the shipping costs, within 7 days of your returned item being received by us. The customer will be responsible for all costs associated with the return of goods except where goods are defective. If concerned, please return goods via registered mail to ensure their safety as we do not take responsibility for goods lost in transit.

What if it doesn’t work?

If you buy something from us that doesn’t work, or proves to be faulty when used for the purpose that it was designed, we’ll do our best to supply you with another the same. From time to time the goodies you buy will be one-offs and so an exchange for the same item may not be possible. In this event we’ll happily exchange for another lovely item, or refund 100% of the price you paid for the original, including the shipping costs.

In the unlikely event that your goods arrives damaged you must contact us within 48 hours of receiving your order. If you’re able to, please email a photo image of the damage to shop@jacintapreston.com.